We are all crucial within the bigger picture of Resident Involvement.
Joint Co-regulation Conference
Wed, May 4 2011 09:22
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On the 20th of July we are hold a join conference with Wirral Partnership Housing and Helena Homes,
Stephen Fanshawe
Resident Development Officer
direct dial 0161 331 2579
GREAT HOMES, GREAT NEIGHBOURHOODS, GREAT PEOPLE
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IMPORTANT CONFIDENTIALITY NOTICE
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This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify the New Charter IS Helpdesk (0161) 3312000.
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New Charter Housing Trust Limited is a company Limited by Guarantee, registered in England and Wales, company number 3807262;
New Charter Homes Limited is a company Limited by Guarantee, registered in England and Wales, company number 3807022;
New Charter Building Company Limited is a company Limited by Guarantee, registered in England and Wales, company number 3807120;
Gedling Homes is a company Limited by Guarantee, registered in England and Wales, company number 05975258.
The registered office for the above companies is Cavendish 249, Cavendish Street, Ashton-under-Lyne, OL6 7AT where a list of members' names is available for inspection.
Aksa Housing Association Limited is an Industrial and Provident Society registered with the Financial Services Authority, registered number 27003R. The registered office is Aksa House, 2 Medtia Square, Phoenix Street, Oldham, OL1 1AN where a list of shareholders' names is available for inspection.
Comments
Sharing our experince with other Housing Organisations
Wed, Oct 27 2010 05:00
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Sharing our experience with other Housing Organisations
Hi all!! Well TMT (tenant management team) have been busy over the last few months not only have we been scrutinising NC business we were also invited to Cumbria to speak to a Federation of tenants that are going down the scrutiny pathway. They were scared, just like we were in the beginning, but after our meeting and question and answer section, they all seemed to feel a lot better about taking on this role.
We were also asked to do a workshop at the TPAS (Tenant Participation Advisory Service) annual conference in Birmingham. We usually go there to learn, this time we were teaching!!
We were very well received and our workshop sessions were oversubscribed with extra tables and chairs being brought in and people even standing at the back!
From the feedback we received tenants found our workshop one of the best of the weekend, so we feel very proud of our achievements.
Since then we have been invited to Lincolnshire to speak to another group of tenants on the first steps of scrutiny, to offer advice and assistance.
Then we were invited back to speak to the Directors of this company so they could come to terms with what scrutiny means to them and to the company.
Most recently we have been asked to speak at a conference in Liverpool where many landlords will be in attendance.
All in all TMT are gaining a reputation of being trailblazers in this field and are being invited all over the country to speak about what we have achieved.
We would like to thank Sue Cox (NCHT) for all her help in the administration side of things and to Carol Middleton for her role as mentor.
Sadly Carol has left us now as we no longer need her help and support as she has done such a great job in training us, so good luck Carol for the future.
What has been happening at New Charter? The Next Chapter
Thu, Aug 26 2010 10:39
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‘Dawn of a New Age?’
Well for all the hardworking members of our Tenant Management Team (Scrutiny Panel), Resident Inspectors, Mystery Shoppers, Sounding Board and everyone else working on behalf of all tenants, we certainly hope so.
Have the new coalition government really given enough thought to their review of the TSA?
It would be bordering on criminal if all the effort, training and experience gained over the last months, not to mention the cost of it all should go to waste. We sincerely trust that it is not a case of act in haste and repent at leisure.
Five members of the Tenant Management Team (TMT) have recently attended the TPAS conference and AGM in Birmingham where we gave a workshop on scrutiny. The session went down a storm, and we are all feeling euphoric as a result. The praise was overwhelming.
No time to sit and bask in glory however, we have a job to do and this year is just hurtling by. Having just delivered our Grounds Maintenance Scrutiny Report to the Board, we are working with managers on an action plan to address our recommendations. Whilst our next scrutiny is about to get under way, we are also out and about talking to other tenants about National Standards and Local Offers, the Tenants Annual Report and how we can do better. New Charter has established the ‘Xtra Factor Team’ consisting of staff together with National Standards Champions from TMT, Resident Involvement Monitoring Panel, & our TPAS mentor. We are on the phones, visiting TARAS, accosting people in New Charter shops, at bus stops and anywhere else they might be. We want to speak to as many tenants as possible and we need more people to get involved.
Summer has almost flown by in a flurry of consultation meetings, conferences and training courses. Then along came the election and the resultant atmosphere of uncertainty about the future. Will we still have a job to do? Has all our effort been for nothing?
We are very proud of New Charter and the stance that they are taking. Long before the dust began to settle, our Board announced that it would be business as usual and that we should continue to meet the deadlines that we have been working to. Most importantly, no matter what Housing Regulation brings in the future, they will be supporting tenant empowerment and scrutiny will be the way forward. Tenants will be the pulse that keeps the corporate heart beating.
The next months will be tough. Gathering and collating the thoughts and aspirations of as many tenants as possible and converting them into policies and actions that will be used to shape the future, push the barriers and improve standards won’t be a walk in the park. With effort, stamina and enthusiasm great progress is possible. We are looking forward to meeting the challenge.
Let’s watch the “New Dawn” turn into a fantastic New Day.
